CVE-2009-5055

Severity

35%

Complexity

68%

Confidentiality

48%

Open Ticket Request System (OTRS) before 2.4.4 grants ticket access on the basis of single-digit substrings of the CustomerID value, which allows remote authenticated users to bypass intended access restrictions in opportunistic circumstances by visiting a ticket, as demonstrated by leveraging the CustomerID 12 account to read tickets that should be available only to CustomerID 1 or CustomerID 2.

Open Ticket Request System (OTRS) before 2.4.4 grants ticket access on the basis of single-digit substrings of the CustomerID value, which allows remote authenticated users to bypass intended access restrictions in opportunistic circumstances by visiting a ticket, as demonstrated by leveraging the CustomerID 12 account to read tickets that should be available only to CustomerID 1 or CustomerID 2.

CVSS 2.0 Base Score 3.5. CVSS Attack Vector: network. CVSS Attack Complexity: medium. CVSS Vector: (AV:N/AC:M/Au:S/C:P/I:N/A:N).

Overview

Type

Open Ticket Request System (OTRS)

First reported 13 years ago

2011-03-18 16:55:00

Last updated 13 years ago

2011-03-22 04:00:00

Affected Software

Open Ticket Request System (OTRS) 0.5 Beta 1

0.5

Open Ticket Request System (OTRS) 0.5 Beta 2

0.5

Open Ticket Request System (OTRS) 0.5 Beta 3

0.5

Open Ticket Request System (OTRS) 0.5 Beta 4

0.5

Open Ticket Request System (OTRS) 0.5 Beta 5

0.5

Open Ticket Request System (OTRS) 0.5 Beta 6

0.5

Open Ticket Request System (OTRS) 0.5 Beta 7

0.5

Open Ticket Request System (OTRS) 0.5 Beta 8

0.5

Open Ticket Request System (OTRS) 1.0 Release Candidate 1

1.0

Open Ticket Request System (OTRS) 1.0 Release Candidate 2

1.0

Open Ticket Request System (OTRS) 1.0 Release Candidate 3

1.0

Open Ticket Request System (OTRS) 1.0.0

1.0.0

Open Ticket Request System (OTRS) 1.0.1

1.0.1

Open Ticket Request System (OTRS) 1.0.2

1.0.2

Open Ticket Request System (OTRS) 1.1 Release Candidate 1

1.1

Open Ticket Request System (OTRS) 1.1.0 Release Candidate 1

1.1.0

Open Ticket Request System (OTRS) 1.1.0 Release Candidate 2

1.1.0

Open Ticket Request System (OTRS) 1.1.1

1.1.1

Open Ticket Request System (OTRS) 1.1.2

1.1.2

Open Ticket Request System (OTRS) 1.1.3

1.1.3

Open Ticket Request System (OTRS) 1.1.4

1.1.4

Open Ticket Request System (OTRS) 1.2.0 Beta 1

1.2.0

Open Ticket Request System (OTRS) 1.2.0 Beta 2

1.2.0

Open Ticket Request System (OTRS) 1.2.0 Beta 3

1.2.0

Open Ticket Request System (OTRS) 1.2.1

1.2.1

Open Ticket Request System (OTRS) 1.2.2

1.2.2

Open Ticket Request System (OTRS) 1.2.3

1.2.3

Open Ticket Request System (OTRS) 1.2.4

1.2.4

Open Ticket Request System (OTRS) 1.3.0 Beta 1

1.3.0

Open Ticket Request System (OTRS) 1.3.0 Beta 2

1.3.0

Open Ticket Request System (OTRS) 1.3.0 Beta 3

1.3.0

Open Ticket Request System (OTRS) 1.3.0 Beta 4

1.3.0

Open Ticket Request System (OTRS) 1.3.1

1.3.1

Open Ticket Request System (OTRS) 1.3.2

1.3.2

Open Ticket Request System (OTRS) 1.3.3

1.3.3

Open Ticket Request System (OTRS) 2.0.0

2.0.0

Open Ticket Request System (OTRS) 2.0.0 Beta 1

2.0.0

Open Ticket Request System (OTRS)2.0.0 Beta 2

2.0.0

Open Ticket Request System (OTRS) 2.0.0 Beta 4

2.0.0

Open Ticket Request System (OTRS) 2.0.0 Beta 5

2.0.0

Open Ticket Request System (OTRS) 2.0.0 Beta 6

2.0.0

Open Ticket Request System (OTRS) 2.0.1

2.0.1

Open Ticket Request System (OTRS) 2.0.2

2.0.2

Open Ticket Request System (OTRS) 2.0.3

2.0.3

Open Ticket Request System (OTRS) 2.0.4

2.0.4

Open Ticket Request System (OTRS) 2.0.5

2.0.5

Open Ticket Request System (OTRS) 2.1.0 beta1

2.1.0

Open Ticket Request System (OTRS) 2.1.0 beta2

2.1.0

Open Ticket Request System (OTRS) 2.1.

2.1.1

Open Ticket Request System (OTRS) 2.1.2

2.1.2

Open Ticket Request System (OTRS) 2.1.3

2.1.3

Open Ticket Request System (OTRS) 2.1.4

2.1.4

Open Ticket Request System (OTRS) 2.1.5

2.1.5

Open Ticket Request System (OTRS) 2.1.6

2.1.6

Open Ticket Request System (OTRS) 2.1.7

2.1.7

Open Ticket Request System (OTRS) 2.1.8

2.1.8

Open Ticket Request System (OTRS) 2.1.9

2.1.9

Open Ticket Request System (OTRS) 2.2.0 beta1

2.2.0

Open Ticket Request System (OTRS) 2.2.0 beta2

2.2.0

Open Ticket Request System (OTRS) 2.2.0 beta3

2.2.0

Open Ticket Request System (OTRS) 2.2.0 beta4

2.2.0

Open Ticket Request System (OTRS) 2.2.0 RC1

2.2.0

Open Ticket Request System (OTRS) 2.2.1

2.2.1

Open Ticket Request System (OTRS) 2.2.2

2.2.2

Open Ticket Request System (OTRS) 2.2.3

2.2.3

Open Ticket Request System (OTRS) 2.2.4

2.2.4

Open Ticket Request System (OTRS) 2.2.5

2.2.5

Open Ticket Request System (OTRS) 2.2.6

2.2.6

Open Ticket Request System (OTRS) 2.2.7

2.2.7

Open Ticket Request System (OTRS) 2.2.8

2.2.8

Open Ticket Request System (OTRS) 2.2.9

2.2.9

Open Ticket Request System (OTRS) 2.3.0 beta1

2.3.0

Open Ticket Request System (OTRS) 2.3.0 beta2

2.3.0

Open Ticket Request System (OTRS) 2.3.0 beta3

2.3.0

Open Ticket Request System (OTRS) 2.3.0 beta4

2.3.0

Open Ticket Request System (OTRS) 2.3.0 RC1

2.3.0

Open Ticket Request System (OTRS) 2.3.1

2.3.1

Open Ticket Request System (OTRS) 2.3.2

2.3.2

Open Ticket Request System (OTRS) 2.3.3

2.3.3

Open Ticket Request System (OTRS) 2.3.4

2.3.4

Open Ticket Request System (OTRS) 2.3.5

2.3.5

Open Ticket Request System (OTRS) 2.3.6

2.3.6

Open Ticket Request System (OTRS) 2.4.0 Beta 1

2.4.0

Open Ticket Request System (OTRS) 2.4.0 Beta 2

2.4.0

Open Ticket Request System (OTRS) 2.4.0 Beta 3

2.4.0

Open Ticket Request System (OTRS) 2.4.0 Beta 4

2.4.0

Open Ticket Request System (OTRS) 2.4.0 Beta 5

2.4.0

Open Ticket Request System (OTRS) 2.4.0 Beta 6

2.4.0

Open Ticket Request System (OTRS) 2.4.1

2.4.1

Open Ticket Request System (OTRS) 2.4.2

2.4.2

References

http://bugs.otrs.org/show_bug.cgi?id=4105

http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807

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