CVE-2019-13458

Severity

40%

Complexity

80%

Confidentiality

48%

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, and Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. An attacker who is logged into OTRS as an agent user with appropriate permissions can leverage OTRS notification tags in templates in order to disclose hashed user passwords.

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, and Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. An attacker who is logged into OTRS as an agent user with appropriate permissions can leverage OTRS notification tags in templates in order to disclose hashed user passwords.

CVSS 3.0 Base Score 6.5. CVSS Attack Vector: network. CVSS Attack Complexity: low. CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N).

CVSS 2.0 Base Score 4. CVSS Attack Vector: network. CVSS Attack Complexity: low. CVSS Vector: (AV:N/AC:L/Au:S/C:P/I:N/A:N).

Overview

First reported 5 years ago

2019-08-21 14:15:00

Last updated 5 years ago

2019-10-09 23:46:00

Affected Software

Debian Linux 8.0 (Jessie)

8.0

References

openSUSE-SU-2020:0551

https://community.otrs.com/security-advisory-2019-12-security-update-for-otrs-framework/

Patch, Vendor Advisory

https://lists.debian.org/debian-lts-announce/2019/08/msg00018.html

Mailing List, Third Party Advisory

https://www.otrs.com/category/release-and-security-notes-en/

Release Notes

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