CVE-2021-37415 - Improper Authentication

Severity

98%

Complexity

39%

Confidentiality

98%

Zoho ManageEngine ServiceDesk Plus before 11302 is vulnerable to authentication bypass that allows a few REST-API URLs without authentication.

CVSS 3.1 Base Score 9.8. CVSS Attack Vector: network. CVSS Attack Complexity: low. CVSS Vector: (CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H).

CVSS 2.0 Base Score 7.5. CVSS Attack Vector: network. CVSS Attack Complexity: low. CVSS Vector: (AV:N/AC:L/Au:N/C:P/I:P/A:P).

Demo Examples

Improper Authentication

CWE-287

The following code intends to ensure that the user is already logged in. If not, the code performs authentication with the user-provided username and password. If successful, it sets the loggedin and user cookies to "remember" that the user has already logged in. Finally, the code performs administrator tasks if the logged-in user has the "Administrator" username, as recorded in the user cookie.


               
}
}
ExitError("Error: you need to log in first");
);
);
DoAdministratorTasks();

Unfortunately, this code can be bypassed. The attacker can set the cookies independently so that the code does not check the username and password. The attacker could do this with an HTTP request containing headers such as:


               
[body of request]

By setting the loggedin cookie to "true", the attacker bypasses the entire authentication check. By using the "Administrator" value in the user cookie, the attacker also gains privileges to administer the software.

Improper Authentication

CWE-287

Overview

Type

Zoho Corp ManageEngine ServiceDesk Plus

First reported 3 years ago

2021-09-01 06:15:00

Last updated 3 years ago

2021-12-02 19:14:00

Affected Software

Zoho Corp ManageEngine ServiceDesk Plus 11.0 11005

11.0

Zoho Corp ManageEngine ServiceDesk Plus 11.0 11006

11.0

Zoho Corp ManageEngine ServiceDesk Plus 11.0 11007

11.0

Zoho Corp ManageEngine ServiceDesk Plus 11.0 11008

11.0

Zoho Corp ManageEngine ServiceDesk Plus 11.0 11009

11.0

Zoho Corp ManageEngine ServiceDesk Plus 11.0 11010

11.0

Zoho Corp ManageEngine ServiceDesk Plus 11.1

11.1

Zoho Corp ManageEngine ServiceDesk Plus 11.1 11100

11.1

Zoho Corp ManageEngine ServiceDesk Plus 11.1 11101

11.1

Zoho Corp ManageEngine ServiceDesk Plus 11.1 11102

11.1

Zoho Corp ManageEngine ServiceDesk Plus 11.1 11103

11.1

Zoho Corp ManageEngine ServiceDesk Plus 11.1 11104

11.1

Zoho Corp ManageEngine ServiceDesk Plus 11.1 11105

11.1

Zoho Corp ManageEngine ServiceDesk Plus 11.1 11106

11.1

Zoho Corp ManageEngine ServiceDesk Plus 11.1 11107

11.1

Zoho Corp ManageEngine ServiceDesk Plus 11.1 11108

11.1

Zoho Corp ManageEngine ServiceDesk Plus 11.1 11109

11.1

Zoho Corp ManageEngine ServiceDesk Plus 11.1 11110

11.1

Zoho Corp ManageEngine ServiceDesk Plus 11.1 11111

11.1

Zoho Corp ManageEngine ServiceDesk Plus 11.1 11112

11.1

Zoho Corp ManageEngine ServiceDesk Plus 11.1 11113

11.1

Zoho Corp ManageEngine ServiceDesk Plus 11.1 11114

11.1

Zoho Corp ManageEngine ServiceDesk Plus 11.1 11115

11.1

Zoho Corp ManageEngine ServiceDesk Plus 11.1 11116

11.1

Zoho Corp ManageEngine ServiceDesk Plus 11.1 11117

11.1

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